Emma Schofield is the Associate Director of Customer Engagement at Audible, Inc., where they have continued to develop strategies for effective customer interaction since 2022. They previously served as Senior Manager of Customer Engagement at the same company from 2020 to 2022. Emma has over six years of experience in media and consumer packaged goods marketing, with a strong focus on data analytics, business strategy, and cross-functional collaboration. Currently, they are an MBA candidate at the University of Michigan's Ross School of Business, where they are honing their skills in marketing and brand management. Emma also holds a Bachelor of Arts in English and French from Wellesley College and has completed a semester abroad in French Language and Literature at Université de Provence.
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