Liam Davis is an experienced customer experience professional currently working as a Customer Experience Associate at Audicus since January 2025. Liam's previous roles include serving as a Customer Experience Specialist II and Subject Matter Expert at Chegg Inc., where responsibilities included mentoring Tier 1 Advocates, handling escalations, and collaborating across departments to enhance the student experience. With a diverse background that includes positions as an Admissions Representative at Thinkful-Chegg and a Project Manager at Build.com, Liam has consistently demonstrated strong problem-solving skills and a commitment to exceptional customer service. Additionally, a solid foundation in pharmacy and sales roles has been established through experiences at Dignity Health, Express Scripts, Yelp.com, and others. Liam holds multiple A.A. degrees in Social and Behavioral Sciences and Liberal Arts from Butte Community College and has pursued additional education at Arizona State University and Chandler/Gilbert Community College.
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