Sandro Pierre

Sandro Pierre has worked in customer service for over 10 years. Sandro began their career as a customer service representative and eventually became a supervisor. In 2020, they began working for the Department of Economic Opportunity in South Florida. Sandro provided supervisory de-escalations on inbound calls and managed new hires onboarding processes. In 2021, they began working for Freedom Mortgage as a Loss Mitigation Mortgage Specialist. Sandro provides administrative support by handling calls and completing data entry tasks while maintaining complex software databases. Sandro also handles confidential client records and legal documentation such as loan modifications, bankruptcies, and foreclosures.

Sandro Pierre holds a Bachelor's degree in Criminal Justice from John Jay College (CUNY) and a High School Diploma from Coral Springs High School.

Their manager is Stefani Warren, Director, Customer Success. Some of their coworkers include Luisa Egleston - Customer Success, Kira Herzfeld - Customer Success, and Andres Viafara - Customer Success.