Robert Smith currently serves as a Professional Services Engineer at AudioCodes since March 2023. With extensive experience in unified communications, Robert has held various roles including Senior Voice Engineer at Newell Brands and Senior Consultant at Intellinet, focusing on Microsoft Teams governance and administration as well as Skype for Business. Previous positions include leading unified communications projects at CCG Telecom and providing managed services support at I-M Technology. Robert began his career at Daticon LLC, where responsibilities spanned systems, storage, and server engineering. Robert possesses multiple certifications, including Microsoft Lync 2010 Certified Administrator and MS-700 Microsoft Teams Administrator Associate.
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