Michael McCartney is an experienced professional in account management and customer success, currently serving as an Enterprise Account Manager at AudioEye since April 2022. In this role, Michael manages over 90 enterprise accounts, achieving multi-million ARR and maintaining a revenue retention rate of over 89%. Previously, as a Customer Success Specialist, Michael optimized service delivery for 250+ accounts. Michael's experience includes roles at HUION as a Customer Success and Order Manager, where brand growth and customer satisfaction were prioritized, and at Artisul US, LLC, where Michael contributed to the brand's launch and user engagement as a Product Specialist. Early career experience includes a position as a Marketing Specialist at BTG Interaction, LLC. Michael holds a Bachelor of Business Administration in Marketing from the UW Foster School of Business and an associate degree in General Studies from Clark College.
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