Scott Stephens is an experienced professional with a diverse work background. Scott worked at Augury from October 2020 onwards as an Enterprise Customer Success Manager. Prior to that, from February 2018 to September 2020, they served as a Senior Customer Success Manager of Major Accounts at eMaint. Scott also held the position of Customer Success Manager of Major Accounts at eMaint from February 2017 to February 2018. Before that, they worked at Testimonial Tree as a Customer Success Manager from July 2016 to February 2017. From July 2013 to July 2016, they served as a Resident Director at Cedarville University. Scott also gained experience as a Concierge at The Broadmoor in May 2015. Additionally, they had multiple roles at Cedarville University, including Coordinator for Chapel and Educational Resource Assistance Program (ERAP) from June to December 2012, Public Relations Intern from August 2011 to May 2012, Phonathon Student Director from August 2009 to May 2012, and Cedarville Ambassador and Blogger from August 2009 to May 2012. Scott began their career at LifeWay Christian Resources as a Team Leader/Communication Specialist for World Changers from May 2009 to August 2011.
Scott Stephens attended Cedarville University from 2008 to 2012 and obtained a Bachelor of Arts degree in Organizational Communication. From 2014 to 2017, they pursued their Master of Ministry (M.Min) degree at the same university. In addition to their formal education, Scott has obtained certifications such as Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in December 2021 and Foundations in Design Thinking from IDEO U in 2021.
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