Aumtech Inc.
Charles Callari is an experienced executive in customer engagement solutions, currently serving as the Vice President of Customer Solutions at Aumtech Inc. since July 2023. Previously, Charles held leadership roles including Director of Customer Solutions at NLX and Senior Director of Engagement Solution Sales at Kore.ai. Charles also contributed significantly as a Senior Executive at Augment CXM, a Global Account Executive at Avaamo, and Chief Operations Officer at Fenero, focusing on cloud contact center solutions. Charles began the career at Sykes as Global Vice President, managing sales, marketing, and strategy within the BPO sector, after serving as Executive Vice President of Sales and Marketing at Levare, a startup specializing in software and IT services. Charles's educational background includes a Bachelor's Degree in Management Information Systems and Computer Science from Manhattan University.
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Aumtech Inc.
Aumtech is a provider of Customer Engagement Solutions. Our Intelligent Communications and Collaboration Platform is transforming digital self-service through innovative voice, video, messaging and analytics solutions. INTELLIGENT COMMUNICATIONS AND COLLABORATION PLATFROM - Intelligent Virtual Assistant - Conversational AI - Voice & Video Communications - Speech Analytics - Outbound Notifications - Virtual Hold/Call Back - Voice of the Customer Our platform uses natural language processing and generative AI technologies to automate interactions with customers, employees and suppliers. Our platform provides the foundation to deploy, manage and measure conversational text and voice-based self-service for digital customer support. Our IVA technology delivers fast, easy, personalized service through industry-leading voice recognition and digital messaging capabilities, creating positive interactions that drive improved customer satisfaction. Its voice, video and messaging capabilities can enrich the service experience by adding live video and screen sharing to your customer interactions that builds brand loyalty. In this competitive landscape, Aumtech is able to deliver solutions that are affordable, reliable and secure.