Jack Downing

Jack Downing has a diverse background in technology and customer service, currently serving as a Service Desk Level 3 Engineer at Aura Technology, a position held since July 2020. Prior roles at Aura Technology include Service Desk Level 2 Engineer and Systems Engineer. Jack Downing's academic credentials include a BSc (Hons) in Forensic Computing and Security from Bournemouth University, where studies were completed with Upper Division Second Class Honours (2:1). Additional experience includes a Customer Service Administrator role at Aura Technology from July 2018 to June 2019, and earlier employment as a Barista at BIKE BEANS CYCLE CAFE LLP from August 2015 to August 2017.