Brad Townsend currently serves as the Employee Benefits Solution Manager at Aura, where responsibilities include supporting the Employee Benefit division with a customer-centric approach. Prior experience includes various leadership roles at Benefitfocus, where Townsend contributed as a Senior Project Manager, Director of Customer Success Management, and Senior Manager, among others, focusing on program management, support operations, and team development. Additional roles include positions in fitness industry management, with experience as an Affiliate Owner/Head Coach at CrossFit 829 and Director of Group Personal Training at O2 Fitness Clubs. Brad Townsend holds a Bachelor's Degree in Sports Medicine/Exercise Science from Baldwin Wallace University.
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