Frose Drian Pusta is an experienced IT professional currently serving as the IT Service Lead Asia and Shared Services IT Team Lead at Aurecon since October 2017. Prior to this role, Frose was employed at Atos from February 2012 to October 2017 as Team Leader for Workplace Services & Desktop Support, where responsibilities included managing operations to meet service levels, developing improvement action plans, analyzing performance data, facilitating agent engagement, and collaborating with stakeholders to enhance client satisfaction. Frose also held positions at NCO Group from April 2008 to November 2009 as Team Manager for Billing Research and Quality Analyst. Frose Drian Pusta holds a degree from the University of the Philippines.
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