Mike Kennedy

Mike Kennedy has extensive experience in IT support and customer service, currently serving as IT Support Tech Lead at Aurora since April 2021, following roles as IT Support Specialist II and I. Prior experience includes Service Desk Lead at Milestone Technologies, Inc., where responsibilities encompassed hardware procurement and daily user support across various platforms. Mike's background also features roles in technical support and internal communications at LINQ, as well as customer-facing positions at Apple, demonstrating a strong technical acumen and effective communication skills. Mike holds a Bachelor of Science in Business Management from Saint Francis University and an Associate's Degree in Business Management from Pennsylvania Highlands Community College.