Since 1987, Austcover has been a leading provider of insurance services to clients both large and small. With specialist advisers in Corporate Insurance, Small Business Insurance, Life Insurance and Wealth Protection, there’s always someone on hand that speaks your language.

As one of the largest Australian owned insurance broking firms, we service clients both locally and nationally and with strong international connections our market reach provides us with a unique perspective and the capabilities to offer strategic advice at every level.

At Austcover, we strive above all to be three things. Transparent, Personal, Responsible.

Transparent
Let’s be honest, nobody can guarantee anything 100%. How many people will tell you that? The truth is we believe in being frank and straightforward. We’ll explain the small print and always do the responsible thing of only recommending the cover we believe is relevant and truly comprehensive to your needs. We put the security and prosperity of our clients first and we believe open and honest dialogue is the key to a successful partnership.

Personal
At Austcover, we’re in the business of keeping it personal. We want to get to know you, and you us. We will work better as a team. We don’t just sell products and policies, we provide you with tailored insurance solutions. Our ongoing service ensures we monitor and maintain a level of cover that stays up-to-date with your circumstances.

Responsible
It’s at the time of a loss that our true value is realised. Austcover believe the claims process should be as simple and stress-free as possible. Our dedicated claims team will keep you up to date with the progress of your claim and always fight on your behalf to negotiate the best possible outcome.

At Austcover, we’re on your side. We will do everything in our power to ensure, if the unforeseeable happens, you’re as prepared and protected as possible.

Austcover

The South Brisbane office focuses on operations and account management, supporting local clients and processing activities.

South Brisbane

This department focuses on managing client relationships and ensuring customer satisfaction through effective account oversight.

Account Management

This department manages the support and administrative functions related to brokerage activities.

Brokerage Operations

This department oversees the strategic development and management of the organization's portfolio of projects and investments.

Portfolio Management

This department oversees the processing and coordination of insurance claims.

Claims Management

This department manages compliance with regulatory standards and acts as a liaison between the organization and regulatory bodies.

Regulatory Affairs

This department handles the processing of various tasks and data to ensure efficient operational workflows.

Austcover

Org chart

Teams

Account Management

Brokerage Operations

Portfolio Management

Claims Management

Regulatory Affairs

Processing Department

Offices

Austcover

Org chart

Teams

Account Management

Brokerage Operations

Portfolio Management

Claims Management

Regulatory Affairs

Processing Department

Offices

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