Shane Chen is an experienced Salesforce professional currently serving as the Salesforce Platform Lead at Australian Unity since November 2016, where responsibilities include leading Salesforce projects, solution analysis and design, and training team members. Key achievements include the delivery of high-impact projects, such as the Price and Profitability Calculator and highly customized Lightning Sales Cloud implementations. Previously, Shane held roles at Computelec from June 2012 to November 2016, focusing on Salesforce development and administration, delivering significant improvements in eCommerce and service processes. Educational qualifications include a Master's degree in Information Technology from Monash University and a Bachelor's degree in Management Information Systems from Beijing Technology and Business University.
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