Iris Pils has extensive experience at Austrian Airlines since 2004, serving in various roles including Trainerin für Brand Experience, Referentin für Onboarding & Grundausbildung, and Purserin, where leadership was provided on short, medium, and long-haul flights. In the capacity of Trainerin bei Cabin Crew Recruiting, Learning & Career, Iris focused on the training and development of flight attendants, emphasizing intercultural competence and service excellence. As an Expertin bei Cabin Service Design & Experience HUB, responsibilities included designing and redefining onboard experiences and service procedures. In addition to their role at Austrian Airlines, Iris has been a certified trainer in adult education since 2020, delivering high-quality training in personal and professional development aimed at motivating employees. Iris completed a degree at the University of Vienna between 2010 and 2014.
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