Iris Pils

Trainerin Für Brand Experience at Austrian Airlines

Iris Pils has extensive experience at Austrian Airlines since 2004, serving in various roles including Trainerin für Brand Experience, Referentin für Onboarding & Grundausbildung, and Purserin, where leadership was provided on short, medium, and long-haul flights. In the capacity of Trainerin bei Cabin Crew Recruiting, Learning & Career, Iris focused on the training and development of flight attendants, emphasizing intercultural competence and service excellence. As an Expertin bei Cabin Service Design & Experience HUB, responsibilities included designing and redefining onboard experiences and service procedures. In addition to their role at Austrian Airlines, Iris has been a certified trainer in adult education since 2020, delivering high-quality training in personal and professional development aimed at motivating employees. Iris completed a degree at the University of Vienna between 2010 and 2014.

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