Rezgui Hedi

Rezgui Hedi is a Senior Project Manager currently at AUSY, responsible for managing project timelines, quality, and team leadership. Prior to this role, they served as an Operations Manager at OPEN, overseeing operational activities and ensuring compliance with contractual KPIs and SLAs. Rezgui also has extensive experience in managing a Helpdesk team at Teleperformance, where they supported over 200,000 tickets annually. They hold a Deug STAPS and a BTS in Computer Network Studies from Université d'Orléans.