AUTHENTIC Group
Laurent Potier has extensive experience in customer success and project management within the M3 framework. Currently serving as a Customer Success Manager at AUTHENTIC Group since April 2016, Laurent focuses on client retention and business development by enhancing the application solution and coordinating cross-departmental activities to ensure client satisfaction. Previously, Laurent held roles at Infor as Services Sales Manager and M3 Engagement Manager, and at Lawson Software as Practice Director for Southern Europe and France, overseeing manufacturing and distribution M3 projects. Laurent began a career at INTENTIA as Consulting Manager, responsible for M3 implementation delivery.
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AUTHENTIC Group
Founded in 2004, Authentic is an Infor M3 integrator expert in digital transformation. We support distributors in Europe and North America in their ambitious plans to modernize their information system. Our team consists of consultants based in France and Canada. Our functional consultants, developers, project managers and sales representatives have a remarkable level of seniority and expertise. They are dedicated to providing users with an efficient and enjoyable working environment. Thanks to our myCOD support service, we accompany our customers throughout the life of their information system.