Rachel Brown

Rachel Brown is an experienced Dealer Success Manager and Technical Service Representative at Authenticom, Inc since August 2015, where responsibilities include customer communication, service quality assurance, workflow prioritization, and process improvement. Previously, Rachel held various roles at Logistics Health Incorporated from November 2007 to August 2015, including Referral Specialist, Group Events Coordinator, and Individual Medical Readiness Specialist, focusing on military medical readiness, data analysis, and customer service enhancement. Rachel holds an Associate's degree in Occupational Therapist Assistant from Western Technical College and a Bachelor of Science in Psychology from the University of Wisconsin-La Crosse.