Robert Xu has extensive experience in IT support and application analysis, beginning with a volunteer role at St Kilda Primary, where support was provided to teachers and students. Following this, positions at IEDEX, Pearson Research and Assessment, and CVT Global involved programming, testing, and IT helpdesk support for educational assessments and telecoms expense management, respectively. At Hansen Technologies, Robert served as both an Application Support Analyst and Senior Service Desk Analyst, focusing on incident management and team leadership. Currently, Robert works as an Application Support Analyst at Auto-IT, addressing technical inquiries from various dealerships. Robert holds a Master’s degree in Information Technology from Monash University and a Certificate in Information Technology from Professional Pathways Australia.
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