Ben Smith

Product Director at Auto Trader UK

Ben Smith has extensive work experience in various roles and industries. Ben began their career as a Co-founder of RateMyPlacement.co.uk in 2006. Ben then joined Accenture as a Management Consultant, where they worked on strategy and transformation projects for six years before being promoted to Consultant and then Manager.

After leaving Accenture in 2014, Ben worked as a Business Design Lead at Fjord, a Service Design agency acquired by Accenture Digital. Ben led business and strategy work on design and innovation projects for clients.

In 2015, Ben joined Thought Machine, a FinTech company, where they were involved in product and strategy development for a new SaaS core banking platform.

Ben then worked as a Senior Strategist and Project Lead at Idean UK, a digital design firm, where they were responsible for ensuring value-driven products and successful project delivery.

Ben later joined Hellocar, an online car retailer, where they played a vital role in launching and scaling the business by managing product and operations.

In 2018, Ben held the position of Chief Operating Officer at Mettle, a standalone digital bank for small businesses backed by NatWest. Ben led the operational systems and processes to launch and scale the business, focusing on customer onboarding, internal tools, customer service, and the relationship with the banking partner.

Most recently, Ben joined Auto Trader UK as the Head of Product - Consumer and was later promoted to Product Director. Ben'sresponsibilities included building consumer trust and confidence for online transactions on Auto Trader.

Overall, Ben Smith has a diverse background and a strong track record in strategy, innovation, and operational leadership across multiple industries.

Ben Smith attended Loughborough University from 2003 to 2007, where they studied and received a degree in Management Science. Ben'sfield of study focused on Business, Management, Information Systems, and Statistics.

Links

Previous companies

Thought Machine logo
Accenture logo
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Timeline

  • Product Director

    July, 2022 - present

  • Head Of Product - Consumer

    November, 2018