Andreas D. is a seasoned professional with extensive experience in customer success and business process management, currently serving as a Business Process Manager at Autodesk since April 2019. In this role, Andreas D. builds and maintains processes to enhance the quality of customer assignment processes, collaborates with various teams to support customer engagement, and manages data-driven strategies to ensure effective coverage of customer accounts. Previous roles include Strategic Territory Customer Success and Customer Success Specialist at Autodesk, Sales Development at Red Points, Account Manager at HP, Project Implementation Manager at TravelClick, and Sr. Customer Experience Representative at CA Technologies. Andreas D. holds a Master's degree in Online Marketing and E-Commerce, a Postgraduate Degree in Creative Writing, and a Graduation Diploma in Business/Managerial Economics, reflecting a solid educational background complemented by a diverse professional trajectory.
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