Bernd Gerstenberger

Bernd Gerstenberger is a seasoned professional at Autodesk, serving as a Principal Technical Support Specialist since September 2010. His expertise includes roles such as Dedicated Enterprise Specialist, Global Knowledge Domain Expert for AutoCAD and Toolset, and Geo Escalation Lead for AutoCAD Plant 3D in EMEA and APAC. Gerstenberger is responsible for enhancing article quality in KCS 360 and managing published content on the AKN-site. Additionally, Gerstenberger is a certified KCS Coach and has trained various teams in knowledge-centered support practices. Contributions include moderating the Plant RoundTable in Munich, leading internal product training, and playing a key role in the global Playbook team for Technical Support. Prior experience includes Technical Support Specialist at Meva Formwork Systems. Bernd Gerstenberger holds academic credentials from Universität Tübingen.