Brian Smith currently serves as the Site Lead Manager for US West and APAC Customer Support at Autodesk, where responsibilities include leading a diverse team and optimizing customer support processes. Previously, Brian held several roles at Snapdocs, culminating in the position of Manager for Denver Customer Support, managing a large workforce and cross-functional initiatives. Prior experience at Uber involved leading customer service operations in various regions, focusing on driver engagement and community support. Brian's career also includes roles at CityStaff, Enterprise Rent-A-Car, WXPN, WWVU-FM Morgantown, and Clear Channel Media + Entertainment. Brian holds a Bachelor of Science degree from West Virginia University in Communication, Journalism, and Related Programs.
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