Charles Patrick

Charles Patrick is a seasoned Software QA Engineer III at Autodesk since April 2019, specializing in ensuring the quality of cloud services and desktop software through comprehensive testing strategies and collaboration with QA and product support teams. Previous experience includes roles as Software QA Lead at Autodesk Construction Solutions and Customer Success Hero at Apple, where technical expertise and excellent customer service skills were honed. Charles holds a strong technical background in Apple products from the Certified Mac Technician position, demonstrating proficiency in diagnosing complex issues and delivering customer support under pressure. Charles' educational background includes attendance at Johnson C. Smith University and Woodcreek High School.