Emily Black is a Senior Manager of Success Offerings at Autodesk, where responsibilities include leading the creation and management of customer success offerings since January 2021. Prior to Autodesk, Emily served as a Senior Product Operations Manager at Acoustic, overseeing the Product Operations team and enhancing customer experiences from July 2019 to January 2021. Emily's earlier experience at IBM spanned from June 2014 to July 2019, where roles included Senior Offering Delivery Manager, focusing on IBM Watson Customer Engagement, and Offering Delivery Manager, which involved project management within the IBM Commerce Application Delivery PMO. Emily holds a Doctor of Law (J.D.) from the University of North Carolina School of Law and a Bachelor’s Degree in History and Sociology from the University of North Carolina at Chapel Hill.
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