Eoin Walsh is a skilled professional with a background in customer support and technical assistance, notably serving as a Customer Service Engineer at Trend Micro from December 2019 to August 2021, where responsibilities included managing software issue cases for large enterprise customers and ensuring timely updates on cybersecurity products. Following this role, Eoin contributed to Autodesk in various capacities, including Product Support Representative and Customer Success Manager in Cork, as well as serving as an XR Technical Specialist. Earlier experience includes working as a Technical Support Engineer at Dell EMC, focusing on software upgrades and customer satisfaction, and as an IT Support Assistant at University College Cork. Eoin holds a Bachelor of Science in Chemical Physics from University College Cork and a Master of Science in Interactive Digital Media from Trinity College Dublin, achieving a distinction in the latter.
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