Erica G.

Erica G. is a dedicated program manager and SaaS operations expert with experience in the A/E/C, healthcare, and e-commerce sectors. They currently serve as a Senior Program Manager at Autodesk and have held previous roles in various organizations, where they implemented CRM systems, optimized marketing strategies, and enhanced client onboarding processes. Erica's expertise includes leading cross-functional teams, developing operational playbooks, and integrating technology solutions to improve efficiency and customer satisfaction. They hold a Master of Science in Marketing Management from DePaul University and have contributed to community initiatives as a champion for cultural improvements.