George Vail is a seasoned professional with extensive experience in customer success and geospatial technology. Currently serving as the Principal Customer Success Manager at Autodesk since November 2014, George leads initiatives to help customers achieve their strategic business goals through the optimization of Autodesk's solutions and services. Prior to this role, George was the Management Director at Critigen (formerly CH2M Hill), where responsibilities included overseeing a division of regional managers and managing operational and financial metrics for a $35M business. George's career also includes significant positions at CH2M Hill, Parsons Brinckerhoff, and other organizations, focusing on program management, enterprise geospatial solutions, and client satisfaction. Educational credentials include a MS in Environmental Earth Sciences & Policy from The Johns Hopkins University and a BA in Geography, Cartography, and GIS from Frostburg State University.
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