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Hector Ortiz

Customer Success Manager

Hector Ortiz serves as the Principal Customer Success Manager at Autodesk, where since February 2015, responsibilities have included accelerating the adoption of new solutions and establishing measurable criteria for success. Previously, Hector held the role of Enterprise Priority Support Account Manager, ensuring customers maximized their use of Autodesk products under their Enterprise Priority Support contracts. Prior experience spans various positions, including Account Manager at Skylight Financial and Director of Business Development at NetSpend, focusing on Hispanic market initiatives. Hector co-founded Liveable City and participated in Leadership Austin, with a brief candidacy for the City of Austin Council in 1999. Military service as a Sergeant in the US Army involved delivering meteorological messages to firing units. Educational achievements include a Master in Public Administration from The University of Texas at Austin and a Certificate in Pastoral Theology from the University of St. Thomas in Texas.

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