Jacob Hong

Jacob Hong is a seasoned Product Manager at Autodesk, having held various roles including Subject Matter Expert and Product Specialist since July 2021. Prior experience includes working as a Technical Customer Service Specialist at Amazon Web Services from June 2020 to July 2021, and holding managerial positions at Pype, where responsibilities included managing support and customer success from November 2015 to June 2020. Jacob began a career in retail at Best Buy, where roles included Overnight Manager and Multichannel Associate, contributing to store operations and customer service from October 2012 to November 2015. Jacob holds a Bachelor's Degree in Information Technology from George Mason University and is a graduate of Centreville High School.