Juvy MacApagal

Juvy Macapagal is an experienced professional in customer success and sales management, currently serving as a Commercial Customer Success - Renewals Specialist at Autodesk since September 2023, focusing on driving successful renewals and customer engagement. Prior to this role, Juvy held various positions at Shopmatic from March 2016 to August 2023, including Head Of Account Management, where responsibilities included managing key accounts and operations teams across multiple regions, as well as leading sales teams in both Head Of Direct Sales and Team Lead - Business Development roles. Previous experience includes recruitment consulting at Specialized Group and Hydrogen Group, contributing to client and candidate sourcing in multiple Southeast Asian countries, and team leadership in business development at Salvo Global. Juvy holds a Bachelor of Arts in Behavioral Sciences from the University of the Philippines and has completed the full MEDDIC Course.