Kerrie Castelo, CCXP, currently serves as a Senior Manager of Customer Experience at Autodesk, having held various roles including Manager of Customer Insights and Customer Experience Analyst since July 2021. Prior to Autodesk, Kerrie spent over 20 years at Walker Information, progressing from Project Manager to Vice President, specializing in Experience Management (XM) feedback programs and overseeing the Insights and Action solution. Kerrie's earlier experience includes a role as Relationship Manager at Enterprise Rent-A-Car. Kerrie holds a Bachelor of Science in Marketing and a Bachelor's degree in Legal Studies from Ball State University.
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