Luigi Cirillo is a highly skilled technical support specialist with extensive experience spanning various roles in IT support and customer service. Currently working at Autodesk since September 2022, Luigi is responsible for software installation and licensing across multiple industries, troubleshooting issues, and providing guidance to end-users. Previous roles include senior information technology specialist at ITC Infotech, where ticket management and problem resolution were emphasized, and senior information technology analyst at HCL Technologies, focusing on hardware/software/network support. Additionally, Luigi has a background in content analysis and customer service, complemented by a strong educational foundation, including a master's degree in front office management and vocational training in multimedia design.
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