Shawn Niles is a dedicated Customer Advocate with extensive experience in technical support and management. From 2001 to 2015, Shawn held various roles at Autodesk, including AutoCAD Team Lead and Technical Support Manager, where they focused on resolving customer challenges and improving support processes. Prior to Autodesk, Shawn worked as a CAD Manager at Elkus Manfredi Architects and provided CAD support at Bricsnet. Fueled by a passion for helping others, Shawn continues to strive for customer satisfaction and positive outcomes in their current endeavors.
This person is not in the org chart
This person is not in any teams
This person is not in any offices