Kai Westphal

Head Of Contact Center DE at AUTODOC

Kai Westphal is an experienced professional in customer support and operations management, currently serving as the Head of Contact Center DE at AUTODOC since February 2022. Previously, Kai held leadership roles at Alecto GmbH/Friendsurance as the Team Leader for Customer Support and Schadenhotline, and at Bundesdruckerei as the Leiter Call Center. Experience also includes positions as Operations Manager at Bosch Service Solutions and Convergys, as well as a role as Gruppenleiter Mautkontrolle at Toll Collect. Kai's career began at myToys.de GmbH as the Leiter Kundenservice, following an early foundation in banking as an Ausbildung Bankkaufmann at Berliner Volksbank eG. Kai holds a Diplom-Volkswirt degree from Humboldt-Universität zu Berlin, completed between 1993 and 1999.

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AUTODOC

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We make mobility easy & sustainable. AUTODOC was founded in 2008 in Berlin and we are now a leading E-commerce for automotive spare parts in Europe. We are a growing profitable technology company active in 27 countries with a highly diverse team of over 5 000 people from 50 countries where things are going fast forward! We are transforming and looking for innovative, tech-driven, and agile talents to join us across Europe. It is important for us that our people feel a sense of impact, purpose and belonging within our organization - whether they work in an office space, in one of our warehouses or remotely. With our headquarters in Berlin- Germany, we also have several offices across Europe. Catch the ride! https://autodoc.group/en/about-us https://autodoc.group/en/facts-and-figures https://autodoc.group/en/news-room https://autodoc.group/en/career Legal notice: https://bit.ly/3LHWIg1


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Headquarters

Berlin, Germany

Employees

5,001-10,000

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