Svitlana Saienko is a skilled Content Manager with extensive experience in customer care and feedback management. They have worked as a Senior Manager at AUTODOC AG and AUTODOC GmbH, leading initiatives to enhance customer experiences from 2020 to 2022. Currently serving as a Customer Experience Specialist at AUTODOC, Svitlana also plays a crucial role as a Content Manager of B2B Product Marketing. Their educational background includes a Master's degree in German Language and Literature from Kirovgrads'kij Deržavnij Pedagogicnij Universitet im. Volodimira Vinnicenka and a Professional Certificate in Customer Experience from The CX Academy. Additionally, they have experience as a German language teacher at various institutions.
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