Gustavo Moraes

Customer Success at AutoForce

Gustavo Moraes has been working in the field of marketing and customer success since 2013. In 2013, they began working as a freelance photographer. In 2016, they started working at Unipro Editora as an Assistant of Marketing and an Auxiliary of Marketing. In 2018, they began working at Sono Show Moveis as an Analyst of Strategic Marketing. In 2022, they began working at AutoForce as a Customer Success. During their time at Unipro Editora and Sono Show Moveis, they were responsible for managing the company's social media accounts, implementing a WhatsApp channel for customer service, maintaining the e-commerce, developing email marketing campaigns, and creating new stores. At Sono Show Moveis, they also provided insights on the best-selling products, analyzed daily sales, and suggested strategies for the marketing team.

Gustavo Moraes has a varied educational history. In 2015, they began a Bacharelado in Publicidade at Estácio. In 2020, they completed a Competências Profissionais, Emocionais e Tecnológicas para Tempos de Mudança at Pontifícia Universidade Católica do Rio Grande do Sul, as well as a Google Ads na Prática at Ecommerce Pro. In 2021, they completed a Curso Técnico Integrado in Copywriting at Rock University and an Análise de Dados de Redes Sociais in Marketing at FGV - Fundação Getulio Vargas.

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