Eric M. is an experienced Customer Quality Manager with over 20 years in the North American automotive industry, specializing in occupant restraints for OEMs worldwide. They have a strong focus on results, efficient resource use, and stakeholder solutions under pressure. Eric has held significant roles, including Customer Quality Support Supervisor and Customer Quality Manager for the European Business Unit at Autoliv, and has actively managed customer relations and quality disruptions for major automakers in Mexico. They earned a Master’s Degree in Project Management from Universidad Iberoamericana and are a Certified Quality Engineer. In addition to their professional endeavors, Eric is also a volunteer at the Project Management Institute Chapter Nuevo Leon and a skilled photographer and martial artist.
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