Abraham Thomas

Customer Support Operations Manager at Automatiq

Abraham Thomas has a diverse work experience spanning different industries. Abraham started their career in 2011 as a Consultative Sales Associate at Sears Holdings Corporation, where they gained extensive knowledge in lawn care, equipment, paint, tools, and sporting goods. Abraham provided excellent customer service and helped customers find solutions for their home projects. In 2013, they transitioned to the role of Preventative Maintenance Technician at the same company, where they used their mechanical skills to inspect and repair small appliances, electronics, tools, and lawn equipment. Abraham also coordinated with delivery persons and scheduled appointments for specialists.

In 2014, Abraham joined Acme Plastics Inc. as an Assistant Project Manager. Abraham provided administrative assistance to project managers, maintained accounts, and served as a point of reference for them. Abraham was responsible for keeping records and minutes of meetings. In 2015, they were promoted to Project Manager, where they learned and applied project management techniques to organize and deliver customer orders and requests. Abraham oversaw the entire project timeline, including sales concepts, research and development, sampling, and logistics. Abraham also negotiated purchases and ensured quality standards were met.

Abraham's most recent position, starting in 2017, is as the Customer Support Operations Manager at Automatiq. The exact end date for this role is not provided.

Abraham Thomas attended Ramapo Senior High School from 2002 to 2006, but no specific degree or field of study is mentioned. Subsequently, from 2006 to 2010, they pursued a Bachelor of Arts (B.A.) degree in Philosophy at Binghamton University. Simultaneously, they also pursued a Bachelor of Arts (BA) degree in Cell/Cellular and Molecular Biology at the same institution during the same time period.

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Previous companies

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Timeline

  • Customer Support Operations Manager

    August, 2017 - present