Mark H. has over 8 years of work experience in various roles and industries. From 2007 to 2010, they worked as a Technology Support Specialist at a university, where they ensured computer uptime for faculty and staff, managed network connectivity and printing, and performed software upgrades and installations. In 2009, they had an internship as a Network Engineer at Aegis, Inc., where they deployed email servers and managed backup systems. From 2011 to 2012, they worked at Google and Astreya Partners as an EMT, maintaining inventory and setting up new employees. From 2012 to 2016, they were a Systems Administrator/Systems Engineer at NetApp SolidFire, with responsibilities including Google Apps administration, AWS management, onboarding/offboarding, and server administration. Mark then joined Level 3 Communications in 2016 as a Security Operations Engineer, later transitioning to a Senior Information Security Engineer role. Mark'sresponsibilities included managing information security and operations. Lastly, they worked at Automox as a Systems Administrator and Technical Solutions Engineer from 2019, handling technical solutions and systems administration.
Mark H. completed their Bachelor of Science degree in Computer Information Technology from an unspecified institution in 2010. In 2016, they pursued a Master of Science degree in Cybersecurity and Information Assurance from Western Governors University, graduating in 2017.
Additionally, Mark obtained various certifications throughout their career. In 2012, they earned the Private Pilot-Rotorcraft certification from the U.S. Federal Aviation Administration. In the same year, they also obtained the ACMT (Apple Certified Macintosh Technician) certification from Apple.
Mark continued to expand their knowledge and skills by obtaining the Dell Hardware Technician - Servers certification from Dell in 2013, followed by the Dell Hardware Technician - Desktops certification in 2014. Mark also achieved the CloudU certification from Rackspace in 2014 and the Google Apps Certified Administrator certification from Google in the same year. In 2015, they obtained the CompTIA Security+ CE certification.
In the field of cybersecurity, Mark acquired the CHFI v8 (Computer Hacking Forensic Investigator) certification from EC-Council in 2017. Mark also obtained the CEH v9 (Certified Ethical Hacker) certification from the same institution in 2016.
Mark's most recent certification is the JumpCloud Core certification, which they obtained from JumpCloud in December 2020.
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