Fred Corral has over 19 years of experience in IT, currently serving as an IT Manager at AutoZone since September 2004. Corral's extensive roles at AutoZone include Sr. Systems Engineer, Lead Developer, and Supervisor, overseeing a team of over 23 Support Agents and Technical Analysts and indirectly managing approximately 100 additional Help Desk technicians. Corral has provided second-level support for more than 5,000 stores and addressed over 50,000 technical issues, focusing on root cause analysis and troubleshooting. Prior experience includes working as a System Administrator Assistant at The University of Texas at El Paso. Corral holds a Software Engineer degree from Universidad Autónoma de Chihuahua and a Computer Technician degree from CETis.
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