Established in 1992, Auxillis Limited and Auxillis Services Limited have over a quarter of a century of experience and expertise. Auxillis provides customers involved in fault and non fault accidents with replacement vehicles and repair management services, also providing insurance and legal services - they are part of the £1.49bn (2023) revenue Redde Northgate plc.

At a glance:
• Contact centre operation in Peterlee provides 24/7 customer support
• Customer portal providing secure online service and case tracking
• Fleet of 13,200 owned vehicles, 60 vehicle types
• 29 branches strategically located across the UK
• 500 drivers, 50 transporters achieving 99% delivery and 94% collection SLA
• 68 Owned bodyshops, 300 Network repairers, 140 Mobile repairer

Automotive

Insurance

Auxillis

Auxillis' headquarters in Peterlee, United Kingdom

This department focuses on data analysis and the support of implementation processes to enhance operational efficiency.

Analytics and Implementation

The Sales and Account Management team at Auxillis is dedicated to driving revenue growth through strategic partnerships and client relations. They manage key accounts, develop regional sales strategies, and ensure exceptional service delivery to maintain strong customer satisfaction. By leveraging their extensive network and industry expertise, the team seeks to expand Auxillis' market presence and enhance the overall client experience in replacement vehicles and repair management services.

Sales and Account Management

This department handles inquiries and assists customers to ensure a positive experience with the company.

Customer Support

This department focuses on identifying business needs, analyzing data, and providing insights to drive decision-making and improve operational efficiency.

Business Analysis

This department manages and processes claims to ensure accurate and timely resolutions for customers.

Claims Administration

This department focuses on overseeing and negotiating claims to ensure effective resolution and settlement.

People (2)

Jobs (0)

Other teams

Sales and Account Management

Customer Support

Business Analysis

Claims Administration

Claims Management