Steve Smith is an accomplished higher education executive with over fifteen years of experience in enrollment management. Currently serving as a Senior Engagement Manager at Avaap, Steve demonstrates expertise in Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) tools. Previously, as Vice President for Enrollment Management at Erie Community College, Steve led initiatives that improved student retention and graduation rates while streamlining enrollment processes. With a strong foundation in higher education administration from the University at Buffalo, Steve has earned state-wide recognition for contributions to student services and professional development.
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