Heiko D. is an IT Project Manager and Product Owner specializing in Robotic Process Automation at Avacon Netz GmbH since April 2020. Previously, Heiko D. held multiple roles at Avacon AG from August 2005 to April 2020, including Product Owner for iConnect and Customer Journey Manager, focusing on Netzanschlüsse, iConnect, iProduce, and iChange. Heiko D. began with a background as a System Expert and IT System Electronics Technician. Educational credentials include a Bachelor of Business Administration from Fachhochschule Südwestfalen (2014-2015) and a Diplom Betriebswirt from VWA Braunschweig (2009-2012).
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