Hetal Patel

Hetal Patel has a diverse professional background with experience in both graphic design and quality assurance testing. Starting as a Graphic Designer at Craig Technologies from 2007 to 2010, Hetal led QA efforts for a NAVFAC project and contributed as an in-house marketing artist. Subsequent roles included Graphic Designer positions at Subway and Jax Pharmacy, where promotional materials were developed using Adobe Creative Suite. From October 2012 to December 2012, Hetal worked as a Marketing Graphic Designer at Allstate Benefits, focusing on layout evaluation and team collaboration. Quality Assurance Tester positions followed at Clay Air and Baptist Health, with responsibilities in SQL database testing, test planning, and web accessibility assessments. Currently, since April 2021, Hetal serves as a Quality Assurance Analyst II and Quality Engineer III at Availity. Additional experience includes a role as a Quality Assurance Tester at Florida Insurance, where test frameworks and validation processes were developed. Education was completed at Jacksonville University from 2002 to 2004.