Alan Gajewski

Alan Gajewski is an accomplished Senior Program Manager in Customer Excellence at Avalara since July 2019, overseeing exceptional support for SAAS compliance services and managing incident and escalation procedures. Previous roles include Senior Product Support Manager and Product Support Manager at AICPA, where a specialty-based routing system was implemented to enhance customer response times, and Rapid advancements were made at Red Hat as an Associate Technical Support Engineer, achieving recognition for outstanding support metrics. Additional experience includes IT coordination at LM Restaurants and sales consulting at DAC Awnings Inc. Alan Gajewski holds a degree in Communication and Media Studies from Appalachian State University and further developed skills through a program at Mycomputercareer.com.