Chandna M. is a Lead Technical Writer at Avalara, where they currently leverage over 25 years of experience in technical writing and documentation strategy. Previously, Chandna held roles as a Technical Writer and Sr. Technical Writer at various organizations, including Infrasoft Technologies Ltd and AGNITY, Inc. Their educational background includes a Business English Certificate from the University of Cambridge and ongoing studies in Digital Transformation and AI for Leaders at the Indian Institute of Management, Indore. With a strong foundation in publishing and journalism, Chandna has demonstrated expertise in AI-driven content and UX writing.
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