Deepak Sharma

Deepak Sharma is an experienced Customer Success Manager currently working at Avalara since January 2023. Prior to this role, Deepak held positions as an Enterprise Customer Success Manager at Lantum and as a Customer Service Team & Duty Operations Manager at Bupa, where responsibilities included training team members and developing multi-channel customer solutions. Deepak also demonstrated significant achievements in revenue generation and client retention as a Sales Team Manager at Bupa. Earlier experience includes serving as an Account Manager at Grayfords, where Deepak conceptualized a brand protection software platform, and as a Business Development Manager at RCCF Ltd, where analytical sales forecasting led to substantial savings for clients. Early career roles encompassed various customer service positions at Pizza Hut and WHSmith, as well as attractions operations at LEGOLAND Windsor Resort. Deepak holds a Bachelor of Arts in Business and Management from Birmingham City University and has completed A-Levels and GCSEs from West Thames College and Slough Grammar School, respectively.