Kyle Schur is an experienced IT Operations Manager currently leading a global IT team at Avalara, overseeing user endpoint configuration for over 5000 employees and external users. Previously, Kyle served as a System Engineer at Compli, Inc., where an internal IT department was established in alignment with ITIL standards. At NetSmith, Kyle worked as a Desktop Support Technician, managing end user devices and resolving complex support tickets. Early in the career, experience included a Student Assistant role at the Department of State Hospital - Atascadero, focusing on the maintenance of computer systems and resolution of technical issues. Kyle holds an Associate of Science degree in Computer Science from Cuesta College.