Ander Toledo is the offering and portfolio lead for Digital Sales and Service in Iberia, where they design strategy, commercial action, and local offerings while supporting architecture and pre-sales teams. With over 13 years of experience advocating for the Microsoft Customer Engagement platform, they have successfully shaped complex projects in sales, contact centers, and field services across diverse industries. Ander currently serves as an Associate Professor at Universidad Politécnica de Madrid and as an MBA Professor at The Valley Business & Tech School. They hold a degree in Technology Entrepreneurship from Harvard Online, which complements their extensive professional background.
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