André Gibson is an IT Technical Support Analyst with a diverse background encompassing roles in both military and technology sectors. Beginning their career as an officer in the Brazilian Army, André developed leadership and strategic skills before transitioning to IT, where they excelled in implementing and supporting software and infrastructure projects. Their experience spans several companies, including ZELO and Ultra, where they led service desk teams and managed significant technical projects. Currently, André works as a Senior Analyst in Modern Workplace Engineering at Avanade, focusing on complex support within the Microsoft ecosystem. André’s educational credentials include vocational training in Computer and Information Technology from Strathfield College in Australia, complemented by certifications in programming and networking.
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